Refund Policy

Returns & Refunds

We stand behind every jar we send out. If your order arrives damaged, or if you have a genuine quality concern, write to us within 7 days of delivery at orders@payodharafoods.com.

What is Eligible

• Damaged or leaked packaging
• Items that taste rancid, spoiled, or otherwise compromised
• Wrong items shipped

What is Not Eligible

• Opened or partially-used food items (hygiene reasons)
• Items returned more than 7 days after delivery
• Personal preference - if you didn't like the taste, we'd love your feedback, but cannot offer refunds

Refund Timeline

Once approved, refunds are processed within 5-7 business days back to the original payment method. COD orders are refunded via bank transfer.